Get help
Email us at support@spytower.ai
We answer within one business day. If your phone number or website is down, say so in the subject line and we will treat it as urgent.
If you are a SpyTower client
Sign in at grow.spytower.ai to see your leads, your inbox, your reviews and your website. Everything we collected during onboarding stays editable, so if a detail on your site is wrong you can tell us and it gets corrected.
When you email us, include your business name. That is all we need to find your account.
If you got a text and want it to stop
Reply STOP to the message. It takes effect immediately and permanently. You do not need to contact us at all.
If you want your information removed
Email us with the phone number or email address you used and we will remove it.
If you are a client and want your own account deleted, you can do it yourself under Account in the app, on the web and on mobile. What happens to your data afterwards is set out in the privacy policy.
Reporting a problem with the mobile app
Email us with your device, the version of the app, and what you were doing when it went wrong. A screenshot helps more than a description. If notifications are not arriving, say whether you have allowed them in your phone's settings, because that is the usual cause.